Tuesday, November 17, 2009

Dear Comcast

Dear Comcast,

I know your time is limited so I'll make this as short and to the point as possible: I have a problem with your remote. Technically I suppose I have a problem with your cable/remote/internet/whoknowswhat, but the issue today is your remote(see Exhibit A). Out of the five families I regularly babysit for, all five have this remote and none-zero-nada actually turn on/off or operate the tv in the same manner. Translation: I need to learn a new tv operation method for each family. Further translation: alloted tv viewing time usually turns into a hassle because I invariably use method 1 to turn on the tv of family 3 and method 2 to turn on the tv of family 4. In case any further translation is needed: every single time I use the wrong method the tv gets messed up. Very messed up. Makes me play the "wait 'til your dad gets home and he'll fix it" card messed up.

Exhibit A

And so I have just one simple request- can you find it somewhere in your tech-savvy hearts to re-make one of those remotes that turns every tv on and off with just one push of one button?


P.S. If you could also make it dog, spill, dirt, and stomp proof you just might be my friend(at atlest cable/remote/internet/whoknowswhat provider)for life.


Keri said...

Sarah, this post totally made me laugh! I babysat for soooooooo many families that I swore I could operate any home theater system in the United States. It brought me back to those days.....sigh!

Enjoy babysitting, it was by far my favorite job!

ComcastCares1 said...

Hi Sarah,

I am thinking that the homeowners where you babysit did not have their remote programmed with their TV. The code for the TV should be programmed into the Comcast remote so that you can operate the TV as well. Here is the url where you can get the codes and follow instructions on how to program it.

I hope this helps. I certainly want you and the baby(s)to be entertained while babysitting :)


Mark Casem
Comcast Customer Connect
National Customer Operations